![]() ![]() "The system cannot find the file specified. "The system cannot find the file specified." When trying to get it back online it says: I then right clicked and it said offline. I went into disk management and the Disk 1 had an icon with a picture of a HD with a red arrow facing down in a white circle. If you still have concerns about the drive, please feel free to phone Seagate Customer Support for a review of other possible tests and options.When I plugged it back in the drive showed up on my computer as normal but would not open.Īfter reading a few posts I went to the device manager deleted the drivers for the external HD then when I plugged it back in it updated the drivers and told me me my device is now working properly and ready to use and my drivers are up to date.īut now it wont show up on my computer at all. It is a labor intensive step, but the same one that would occur with a replacement drive. Many times, this is the advice from the companies that sell operating systems. If that task would eventually happen, then, after backing up your important data, you might try reinstalling the operating system on to your current drive. If you did receive a replacement drive, the first task after installing it would be to install the operating system. In areas where power outages are common, file system and data corruption issues can warrant the investment in an uninterruptible power supply. Many third-party companies have software diagnostics that analyze file system, registry and device driver problems - many of which are often attributed to the disk drive. In the Check Disk dialog box, select the Automatically Fix File System Errors check box, select the Scan For And Attempt Recovery Of Bad Sectors check box, and then click Start. ![]() On the shortcut menu, click Properties, and on the Tools tab in the Properties dialog box, click Check Now in the Error-Checking Status area. ĭouble-click My Computer, and right-click the hard disk. ![]() Use the Error Checking utility built in to Microsoft Windows. For example, Windows Disk Error Checking can help to fix corrupted file system structures. If it passes all tests, then the problem is usually located somewhere. Nonetheless, if the drive passes all of the SeaTools hardware tests and you still have concerns that the disk drive is the cause of problems, then you may need to perform other tests and maintenance. SeaTools thoroughly tests your Seagate, Maxtor-brand, and Quantum-brand ATA drives. This way, the benefits of the long scan are enjoyed without the long duration of the whole drive scan. If found, these sectors are considered questionable and they are the first ones tested by the DST short test. While both versions can initiate the drive's built in self test (called DST), the bootable version, SeaTools for DOS, has additional capabilities if bad sectors are found.Īn interesting aspect of disk drive technology is that since early 2000 disk drives are constantly using idle time to scan for difficult sectors. There are two versions of SeaTools, one runs in Windows and the other runs from its own bootable operating system on a CD or floppy. That means a significant number of customers who were returning their good disk drives were forfeiting valuable data and productivity. Prior to the availability of SeaTools, many of the hard drives returned to Seagate were found to have no problems. Additionally, removing your drive will reduce your productivity until it is replaced. It is important that you not risk losing all your data by returning a perfectly good disk drive. If it passes all tests, then the problem is usually located somewhere else in your system. SeaTools for Windows or Linux isnt as full-featured, but its much easier to install. The bootable version of SeaTools is more powerful, but is a bit more difficult to use. While both testing tools are excellent, they are different. SeaTools thoroughly tests your Seagate, Maxtor-brand, and Quantum-brand ATA drives. Seagate creates two free hard drive testing software programs SeaTools Bootable and SeaTools for Windows/Linux. ![]()
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